How to integrate Pipedrive

Created by Maja Bradonjic, Modified on Wed, 6 Nov at 4:23 PM by Aleksandra Furundzic

TABLE OF CONTENTS


Description


Pipedrive is a popular, sales-centric CRM solution used by over 100,000 businesses in 179 countries. Known for its intuitive, easy-to-use design, Pipedrive helps sales teams stay organized, close more deals, and automate time-consuming tasks. 


Integrating Pipedrive with SyncSpider allows you to seamlessly connect Pipedrive’s CRM capabilities with other tools, automating workflows and ensuring your data is synchronized across platforms. This integration is ideal for managing contacts, leads, and deals more efficiently, saving valuable time for your sales team. 





Entities


Source
Target
Get CompaniesAdd or Update Company 
Get PersonsAdd or Update Person
Get LeadsUpdate Person
Get CurrenciesUpdate Company
Get Lead LabelsAdd Lead
Get DealsAdd Lead Labels
Get StagesUpdate Lead
Get PipelinesAdd or Update Deal
Get UsersUpdate Deal
Get ProductsAdd or Update Product

Update Product




Steps to integrate Pipedrive



Step 1: Choose Pipedrive Integration


In SyncSpider, navigate to the Integrations menu and click 'Connect new app'.


Search for "Pipedrive" in the search bar. 


Selecting Pipedrive integration.



Step 2: Name your Integration


Enter the Name of the Integration.


SyncSpider integration setup screen prompting the user to name the new Pipedrive integration.


Step 3: Provide Pipedrive Credentials and API Token


You will be prompted to enter your Pipedrive Base URL and an API Token


SyncSpider setup screen for Pipedrive, requiring Base URL and API token. 


Step 3.1How to Find Your Base URL and API Token in Pipedrive


For the Base URL, this is typically in the format https://[your-company-name].pipedrive.com/ 


Replace [your-company-name] with the company domain you used when setting up your Pipedrive account.


To obtain your API Token, Log In to your Pipedrive account and click on this link to find the API token.

 

Or 

 

Follow the steps below:


  1. Click on the option ‘settings’ available right side of the screen as shown below.

Selecting Settings panel inside Pipedrive

 

 

2.  Then, Click on API in personal preferences. You would be able to see the API token.

 

Generating the API Token

   
3. You can thencopy and paste it into SyncSpider and complete the integration.


Congratulations! Pipedrive is now successfully integrated.




Additional Information - Managing Deleted Deals 

 

Pipedrive has updated how deleted deals are handled, which may affect your SyncSpider integration. Once a deal’s status is set to "deleted" in Pipedrive, it cannot be edited or updated through the integration unless it is restored first. This means that any attempts to modify a deleted deal via SyncSpider will be restricted until you manually restore the deal in Pipedrive.


It’s important to note that once a deal is marked as "deleted," SyncSpider is no longer able to retrieve it. This change aligns with how Pipedrive handles deleted contacts and organizations, ensuring that data marked for deletion remains unchanged.



Additional Resources


Learn more about SyncSpider's capabilities and how to optimize your Pipedrive integration with these additional resources:




Pipedrive is just one of the tools we support!


To check the list of the tools and features we support please click here!


If you don't see your favorite tool on our list, please take the time and send us the request here to create an integration for you or UP-vote if it's already on the list :) 


We develop integrations based on the requests and up-votes :) 


We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [email protected] or our chat widget!


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