How to integrate Front App

Created by Maja Bradonjic, Modified on Tue, 30 May 2023 at 04:48 PM by Ivana B

TABLE OF CONTENTS



Description


Turn every chat into an opportunity to deliver a stellar customer experience. Front is a customer communication hub that brings every channel in a single platform, so teams can respond quickly and get actionable insights to improve the customer experience. As your needs change, Front's flexible workflows scale with you. Front makes it easy for teams to collaborate and deliver personalized responses, so your customers always feel like the most important one.



Entities


Source
Target
List Contacts
Create Contact
List Conversations
Create Comment
List Inboxes

List Conversation Comments

List Teams

List Teammates


The task can be triggered on following events:

 

• on successful completion of a different task

• API call



Steps



Step 1.


Either while Creating a Task or in the Integrations menu.


Enter the name of the integration in the search bar.Selecting the Front App integration


Step 2.


Enter the Name of the Integration.

You can optionally also enter a description.Naming the Integration

Step 3.


You will be prompted for the API Key.Inserting the API key

Step 4.


To obtain the API key, head over to your Front App Dashboard.


Click on the cogwheel icon found in the upper-left corner of the screen, as shown in the picture below:

 

Navigating to the Front App Dashboard

 

Next, choose "Plugins & API" from the dropdown menu, as shown in the picture below:


 

Selecting the Plugins and API settings

 

Now, select "API", as shown below:

 

Selecting the API settings

 

Copy the generated API key, as shown in the picture below, and paste it where you were prompted to by SyncSpider:

 

Generating the API key



Front App is just one of the tools we support!


To check the list of the tools and features we support please click here!


If you don't see your favorite tool on our list, please take the time and send us the request here to create an integration for you or UP-vote if it's already on the list :) 


We develop integrations based on the requests and up-votes :) 


We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [email protected] or our chat widget!

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