How to Integrate Helpwise

Erstellt von Ivana B, Geändert am Thu, 21 Jul 2022 um 05:51 PM von Igor Galic

With our Helpwise integration model, you'll be able to Send Mailboxes (used for another Data Type) and Send Contacts from your Helpwise account or Add Mail, Add WhatsApp Message and Add SMS to your Helpwise account, either on schedule - at specific intervals, or by an event.

The task can be triggered by the following events:


• on successful completion of a different task

• API call


E.G. Synchronizing your contacts' names, numbers, IDs, etc. in real-time.


Possible entities as a Source are: Send Mailboxes (used for another Data Type), Send Contacts
Possible entities as a Target are: Add Mail, Add WhatsApp Message, Add SMS


If you need any additional functionality or additional entities, please make your request here.


Note: You can set up any integration within the Task itself, you do not need to set up the Integration beforehand.


Step 1:

First, log in to your SyncSpider account, and click on the option ‘Integrations’ located on the left side of the screen, as shown below:




Step 2:

Now, you will see the list of integrations offered by SyncSpider. Select Helpwise application from the list, or use the search bar to find it easily.


Step 3:

After selecting Helpwise, enter the integration name and description (optional) then click on the Next button.




Step 4:

You will now be prompted for an API Key and Api Secret.





To obtain the API Key and Secret click on "Automation" option on the bottom left of the Heplwise Dashboard.


Then, select "API" from the menu on your right side and "Generate":




Simply copy the generated API and Secret, and paste them where you were prompted to by SyncSpider.




Congratulations! Helpwise is now successfully integrated.



Helpwise is just one of the tools we support!


To check the list of the tools and features we support, please click here.


If you don't see your favorite tool on our list, please take the time and send us a request here to create an integration for you OR Up-vote it if it's already on the list :)

We develop the integrations based on the requests and up-votes :)


If you got any questions or need assistance, feel free to contact our support team via the chat widget on our site and within the SyncSpider app.

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