Detailed Guide for Facebook Integration

Created by Maja Bradonjic, Modified on Fri, 19 Aug, 2022 at 2:23 PM by Igor Galic

In this article, we will focus on the key feature of our Facebook integration which is exporting Lead Forms from your Business Suite.


In order to integrate the Facebook app, we need to first have an entity made. 


The only possible entity for Facebook is "Form", therefore we need to make a Facebook form in our Business Suite. 


NOTE: We are actively working on expanding our Facebook Integration Model to include not only Leads, but things such as Store, DMs etc. as well.


We can do that by clicking on the "Publishing Tools" button on the Dashboard of our page, in the bottom left:


Then we want to click on "Forms Library":



After which we will choose "Create New Form" and create the form that best suits our business model. 


The next step is to select the correct page and find the form in our SyncSpider Task configuration:


Then we want to set if all leads should be exported each time or just the leads created since the last export/ date set (recommended in order to avoid duplicates).


The last step before mapping is a CSV Configuration. In this case, we set 3 prompts in our form which are: Name, Business Email, and a Multiple Choice Question, therefore we will set those 3 columns in our CSV destination.




Last, but not least is mapping which can be more or less complex, depending on how many prompts you've set in your Facebook Form. 


In this case, we have only three to keep it clean and simple:


The last step is naming the task, setting a trigger, and turning it on.


And that's it!


If you need any additional functionality or additional entities, please make your request here.




Facebook is just one of the tools we support!


To check the list of the tools we support, please click here.


If you don't see your favorite tool on our list, please take the time and send us a request here to create an integration for you OR Up-vote it if it's already on the list :)


We develop the integrations based on the requests and up-votes :)


If you got any questions or need assistance, feel free to contact our support team via the chat widget on our site and within SyncSpider app.

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