How to integrate ChannelEngine

Created by Nicolas Wussler, Modified on Mon, 18 Nov at 4:16 PM by Aleksandra Furundzic

TABLE OF CONTENTS

Description
Entities
Steps to Integrate ChannelEngine

Step 1. Add the Integration
Step 2. Name the Integration
Step 3. Enter ChannelEngine Credentials
Step 4. Locating ChannelEngine Credentials

Description

ChannelEngine bridges the gap between your ERP, PIM, WMS, or eCommerce platforms and global marketplaces. It empowers businesses to maximize sales and streamline operations by managing product listings, inventory, orders, and returns across multiple sales channels from a single interface. With its robust API and extensive integration capabilities, ChannelEngine simplifies the complexities of cross-border eCommerce and helps brands expand their reach. When connected to SyncSpider, ChannelEngine gains even more flexibility, enabling seamless automation of workflows and data synchronization with other platforms.

Entities

Source	Target
Get Orders	Acknowledge Order
Get Returns	Create Merchant Return
Get Merchant Returns	Create Shipment
Get New Orders	Update Stock
Get Stock	Update Shipment
Get Channels	Mark Return as Received
Get Merchant Specific Order	Create Cancellation
Get New Merchant Return	Upload Invoice

Steps to Integrate ChannelEngine

Step 1. Add the Integration

In SyncSpider, navigate to the Integrations menu and click 'Connect new app'

Search for "ChannelEngine" in the search bar.

Step 2. Name the Integration

Enter a name for the integration and click 'Next.'

Step 3. Enter ChannelEngine Credentials

You will be prompted for the Base URL and API Token associated with your ChannelEngine account.

Step 4. Locating ChannelEngine Credentials

To find your Base URL and API Token, log in to your ChannelEngine dashboard.

You can add your ChannelEngine URL by simply copying the URL from your dashboard.

The URL follows the format <your domain>.channelengine.net

To retrieve the API Token, select Settings from the left-hand menu and then click on 'Merchant API Keys'.

From there click on 'Add' under 'Merchant API Key'.

Enter a name to describe the key and click on 'Add' again.

After you have added it, simply copy and paste it into SyncSpider.

Once you have added your ChannelEngine URL along with your API Token, click 'Save' to complete the setup.

Additional Resources

Learn more about SyncSpider's capabilities and how to optimize your ChannelEngine integration with these additional resources:

ChannelEngine is just one of the tools we support!

To check the list of the tools and features we support please click here!

If you don't see your favorite tool on our list, please take the time and send us the request here to create an integration for you or UP-vote if it's already on the list :)

We develop integrations based on the requests and up-votes :)

We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [email protected] or our chat widget!